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How can we help with Delivery & Pickup?

Browse the common issues below or contact support
if you need direct assistance.

How does self pickup work?

Choose Self pickup in the final order confirmation. No delivery charge is added, and you can collect the order from the Wah Thali kitchen address shown before payment.

Can I choose pickup if delivery is not available?

Yes. If your location is outside the delivery area, choose Self pickup before confirming the order and collect it directly from the kitchen.

When should I collect a pickup order?

Follow the live order tracker. Please collect once it shows Ready for pickup so the food stays fresh and hot.

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Fresh homestyle meals from Kolkata. Simple ordering, clean food, and fast delivery.

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