Privacy Policy

When you place an order, create an account, or contact us, we may collect your name, mobile number, email address, delivery address, order history, payment status, device details, IP address, and website usage data.

Payment information is processed securely through trusted payment partners. We do not store card details, banking credentials, or UPI PINs.

We use customer information to process and deliver orders, send order confirmations and delivery updates, respond to support requests, improve products and services, personalize the experience, prevent fraud, and meet legal or regulatory requirements.

Promotional communication is sent only where customers have opted in, and customers may opt out at any time.

We do not sell, rent, or trade personal information. Information may be shared only with delivery partners, payment providers, technology providers, cloud service providers, or government authorities where required by law.

We use reasonable technical and organizational measures to protect information, though no internet transmission or electronic storage method is completely secure.

Customers may request access, correction, account deletion subject to legal obligations, or opt out of promotional messages by contacting Wah Thali.

Information is retained only as long as necessary to provide services, maintain business records, comply with law, and resolve disputes.